Big Things Conference 2019
(expo setup)

Last November we face a double challenge: we were going to work during the day and at night in the same event. During daytime, we provided staff in charge of welcoming, registering and room attending. We even had a speaker to carry out the opening statement of some conferences…

 

… but at nightfall, when all the attendees had left Kinepolis, our set-up and dismantling staff came into action.

Kinépolis – Madrid

November 2019

6 Set-up and/or dismantling support

Complications of the event

We had less pallet jacks than expected, a forklift truck more slow than anticipated, and a tight deadline. Our mission was to ensure that nobody sat back doing nothing and that we were able to unload all items on time.

Our solution

Together with our client, we supervised the nocturnal unload of the trucks in order to make sure no one was missing and everybody knew what they were doing. We brought enough PPEs in case anybody forgot or needed something, as well as warm clothing in case it got cold outside at night.

 

Additionally, one of the members of our team had forklift certification in case at some point we could use one to load the items as quick as possible.

 

We believe that in this kind of situations, we have to be thorough and meticulous. It is mandatory to supervise the entire process and invest time and energy in the initial phases so that everybody is aware of the expectations and deadlines that need to be met.

 

The truth is everything went smoothly – we finished on time and the client was satisfied.

 

Even though running on a tight schedule can be stressful, if you are methodical and well-organized it can actually be a challenge and a great satisfaction to the entire team if you finish successfully and on time.

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Cómo lo resolvimos

Coordinamos junto con el cliente la descarga nocturna para asegurarnos que no había ninguna baja y que todo el equipo entendía cuál era el procedimiento, llevamos EPI´s suficientes por si alguien olvidaba algo, y también ropa de abrigo porque supusimos que habría momentos de frío en exterior.

Además, una persona más de nuestro equipo tenía también el carnet de carretillero por si en algún momento podíamos disponer de algún toro mecánico más para subir la carga más deprisa.

Creemos que en este tipo de acciones hay que ser meticuloso y ordenar bien en trabajo, es fundamental coordinar e invertir tiempo al inicio para que todo el mundo sepa qué se espera y cuánto tiempo tenemos para desarrollar el trabajo.

La verdad es que todo fue muy bien, y acabamos en hora y el cliente encantado.

Aunque tener tiempo límite de montaje puede suponer estrés, si estás bien organizado, incluso puede suponer un reto y gran satisfacción para el equipo cuando el objetivo se termina incluso antes de tiempo.

Do you want your event to turn out like this? Let's have a coffee ...